Stage 1: Market-focused
- Internally focused supplier quality and on-time delivery
– Identification of customer-required behaviors; start of outside-in metrics for supply consideration
Stage 2: Customer and brand focused
– Technology introduced for auto capture and push to suppliers
– Formalize and standardize processes and metrics
– Share scorecard data with suppliers; start to drive required behaviors
Stage 3: Demand-driven
– Demand-driven metric alignment
– Dashboard-driven adjustments
– Integrated collaborative performance technology used
Stage 4: Value-driven
– Ecosystem demand and sustainability initiatives tied to supplier scorecards
– Scenario-analysis, including risk mitigation and portfolio optimization
Source: Barrett, J., "Successful alliance factors." Inside Supply Management, August 2008, Vol. 19, No. 8: pp. 36-37.